Frequently Asked Questions
What is Merch for Good?
Merch for Good is the philanthropic mission of the IDEAL Electrical™ Merch Store. 5% of all cash receipts will be donated to the IDEAL Industries Foundation to provide opportunities for women and people of color to enter the trades.
Why does shipping take longer than usual? / Why are shipping costs higher than usual?
Our items come from a vendor that custom-makes each item to prevent waste and over-production. Because of this, orders may take up to two weeks to arrive. It’s all in the spirit of doing business as responsibly as possible. We do offer free shipping on orders of $100 or more with code SHIPFREE100.
What is your return policy?
If items are damaged or not to the quality expected, we issue returns and refunds. View our return policy for more details.
Have another question?
If you have questions about the merch store or need help solving an issue that's not covered on our FAQs, our team is happy to assist you.